Our Privacy Policy

Your trust is part of our practice. This policy explains, in plain language, what information we collect, why we collect it, and the choices you have.

Introduction

Optimal Health Nutri (referred to as "we", "us", or "our" in this policy) respects your privacy and is committed to protecting the personal information you share with us. This policy applies to our website, our contact and newsletter forms, and the services we offer from our clinic in Orlando, Florida.

By using our website or engaging with our clinic, you agree to the practices described in this policy. If you have questions about how we handle your information, please contact us using the details at the bottom of this page.

Information We Collect

We collect information only when we need it, and only when you give it to us. This may include:

  • Contact details — your name, email address, and phone number, when you use our contact form, book a consultation, or subscribe to our newsletter.
  • Service requests — the service you are interested in and any message you choose to include with your request.
  • Care information — medical and health details you share with our providers during consultations. This is used solely to deliver the care you have requested and is handled according to our professional confidentiality standards.
  • Usage information — general, non-identifying data such as pages visited and device type, which helps us improve the website experience.

How We Use Your Information

  • To respond to your inquiries and schedule or confirm appointments.
  • To deliver the healthcare services you request, including coordination among our specialists.
  • To send our newsletter and related updates — only if you have subscribed, and only with your permission.
  • To improve our website, services, and the information we provide.
  • To comply with legal and professional obligations that apply to healthcare providers.

We do not sell your personal information, and we do not use your health information for advertising.

Newsletter Subscriptions

When you subscribe to our newsletter, we store your name and email address solely for the purpose of sending our newsletter. Every newsletter includes a way to unsubscribe, and we also maintain a dedicated unsubscribe page where you can leave the list at any time. Once you unsubscribe, your address is removed from our mailing list and we stop emailing you. We never share your subscription details with third parties for marketing.

How We Share Information

We share your information only in limited circumstances:

  • Among our own care team, strictly to coordinate the care you have requested.
  • With trusted service providers (such as payment or website hosting partners) who help us operate, under strict confidentiality.
  • When required by law, court order, or a professional regulatory obligation.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. No method of transmission over the internet is completely secure, but we work continuously to protect your data and limit access to it to those who need it for your care or our operations.

Your Rights and Choices

  • You may request access to the personal information we hold about you.
  • You may request correction of inaccurate information.
  • You may unsubscribe from our newsletter at any time, without explanation.
  • You may decline to provide optional information — this may simply mean we cannot complete the service you requested.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the date shown at the top of the published version and, where significant, let our patients and subscribers know. We encourage you to review this page periodically.

Contact Us

Questions, concerns, or requests about your information? We are happy to hear from you: